How we collect, use, and protect your information
At Qunvert, accessible from https://www.qunvert.com/, one of our main priorities is the privacy of our visitors and users. This Privacy Policy document contains types of information that is collected and recorded by Qunvert and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@qunvert.com.
Qunvert is an AI-powered WhatsApp automation platform designed for business communication management, helping businesses streamline their customer engagement and grow their sales through intelligent messaging.
Our platform collects and uses personal information in accordance with this Privacy Policy to provide you with the best possible service experience.
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
This may include your name, email address, business information, WhatsApp business account details, and other details necessary to provide our AI-powered WhatsApp automation services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
Qunvert follows a standard procedure of using log files. These files log visitors when they visit our website and use our platform. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.
These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information to improve our WhatsApp automation services.
Like any other website, Qunvert uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
We may use third-party services that also use cookies to help us analyze how our platform is used and to serve relevant content. You can choose to disable cookies through your individual browser options.
Some advertisers on our site may use cookies and web beacons. Our advertising partners may include services like Google Ads. Each of our advertising partners has their own Privacy Policy for their policies on user data.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Qunvert, which are sent directly to users' browser.
Note that Qunvert has no access to or control over these cookies that are used by third-party advertisers.
Qunvert's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Qunvert does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately at support@qunvert.com and we will do our best efforts to promptly remove such information from our records.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Qunvert.
By using our website and platform, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.
Our WhatsApp automation platform accesses certain data to provide you with comprehensive business insights and communication tools. This may include accessing your WhatsApp Business account data, message analytics, customer interaction data, and automation performance metrics to help you manage and grow your business effectively.
We take data protection seriously and implement various security measures to protect your information. This includes encryption, secure access protocols, and regular security audits to ensure your data is safe from unauthorized access and breaches.
We retain your data for as long as necessary to provide our services or as required by law. You can request the deletion of your data at any time by contacting us at support@qunvert.com. We will process such requests promptly and ensure your data is handled according to your preferences.
We do not sell or share your personal data with third parties for their marketing purposes. We may share data only as necessary to provide our services, such as with trusted service providers who assist us in operating our platform, or as required by law.
When you connect your WhatsApp Business account to Qunvert, we access message data, contact information, and interaction analytics as necessary to provide automation services. This data is processed securely and used solely to deliver the services you've requested.
If you have questions about our privacy practices, please contact our support team.
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